Returns

Returns or exchanges are not accepted unless the goods are deemed to display significant faults or errors at the time of collection. Incorrect supply or sign-off of artwork, sizes, colour selection or supply of other incorrect details by the customer will strictly not be considered valid reasons for return or refund.

Returns will only be considered within 7 days of receiving goods. Please note that you, the customer, are responsible for inspecting and counting goods.

Returns will not be accepted unless by prior written approval by an authorised person at Mabuzi.

Mabuzi reserves the right to refuse return authority based on the validity of the complaint, date of complaint or insufficient proof of error.