FAQs for t-shirt printing with Mabuzi.com
Artwork Specifications for t-shirt printing click here.
T-shirts/Other items
What types of shirts can I print on?
Are they decent quality?
Does Mabuzi customise any other items like caps or bags?
T-shirt printing
What types of print services does Mabuzi offer?
Is there a minimum order?
What are the options for Cutlines when printing transfers?
One-off T-shirts
How do I order an Authentic Mabuzi Custom T-shirt?
How long will it take for a Authentic Mabuzi Custom T-shirt?
How is it delivered?
How much will it cost for Authentic Mabuzi Custom T-shirt?
How do I pay for it for Authentic Mabuzi Custom T-shirt?
What’s the refund/exchange policy at Mabuzi?
How many colours can I print?
Can I print on dark t-shirts?
Can I upload files or photo’s to be printed on t-shirts?
Can you help me with designing the tshirt?
What's the best way to provide the mockup or layout of my t-shirt?
What about copyright?
Is there anything you won’t print?
Can I bring my own t-shirt?
What about sizes?
Can I get a child or baby t-shirt made?
How do I care for my Authentic Mabuzi Custom T-shirt?
Larger Run T-shirt Printing
Does Mabuzi print larger quantities for groups or businesses?
How do I get a quote?
What’s the lead time?
What's the process for wholesale orders?
Can I get samples?
Does Mabuzi do any other promotional items?
T-shirts/Other items.
What types of T-shirts can I print on?
We print on our range of quality 100% cotton t-shirts for men and ladies. We also carry a range of children's and babies tshirts which you may view at our showroom. If we don't stock the item you're looking for, contact us to see if we can get it in especially for you (minimum of 10 units may apply).
Are they decent quality?
Absolutely, you deserve only the best so all our t-shirts are of the highest quality 100% cotton, if you have any problems with our t-shirts, we want to know about it.
Does Mabuzi customise any other items like business shirts, caps or bags?
Yes, we have access to a vast range of T-shirts, business shirts, team wear, uniforms, caps, bags and other items. Just let us know what you're after and we'll help you find it.
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T-shirt printing
What types of print services does Mabuzi offer?
You can choose from our wide range of print services including contour cut prints, full colour direct garment and transfer prints, screen printing and embroidery.
Is there a minimum order?
It depends on the type of printing, for example, the minimum for screen printing and embroidery is 15 units but we can do one-offs with other types of printing. Just let us know how many you need and we'll work out the best type of printing for you.
What are the options for Cutlines when printing transfers?
There are several different options depending on the artwork or text being printed. 
Click here to download our Cutline Options.
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One-off T-shirts.
How do I order an Authentic Mabuzi Custom T-shirt?
You can order your Authentic Mabuzi Custom T-shirt at our showroom in Broadway Shopping Centre, shop G13a OR you can order on-line in our T-shirt Lab.
How long will it take?
Your Authentic Mabuzi Custom T-shirt will usually be ready for collection or dispatched within 1 working day of confirming your order. This depends on quantities and print method. Photo's and uploaded artwork may take 1-5 days depending on artwork and print method.
How is it delivered?
Australia-wide delivery is by Express Post at $8.50 for 1 to 2 items and $12.50 for 3 or more items.
For overseas orders, we'll send them with Australia Post International Air services.
How much will it cost?
Prices depend on what you're printing. Printed T'shirts start at only $39.95 and includes your first logo of 20cm x 20cm. Additional logos are only $7.00 each and larger logos are $13.00 each. Order now at the T-shirt lab.
How do I pay for it?
If you place your order online, pay using the online payment gateway. If you don't have a credit card, save your artwork and you can pay by internet transfer or direct deposit into our bank account. We also provide the option for you to pay by phone.
What’s the refund/exchange policy at Mabuzi?
You'll be so pleased with the quality of your shirt and printing that we're willing to offer you a MONEY BACK GUARANTEE on the quality of both the shirt and the printing. If you're not absolutely delighted with your shirt when you receive it, give us a call and we'll sort the problem out.
We do not offer refunds on the t-shirt lab: if you choose the incorrect t-shirt and/or print colour, if the t-shirt colour does not match your computer screen setup or if you have made a spelling mistake.
How many colours can I print?
You can print as many colours as you like.
Can I print on dark t-shirts?
Yes, absolutely.
Can I upload files or photo’s to be printed?
Yes. Mabuzi has a t-shirt lab which allows uploading of your own artwork. It supports JPG, GIF and PNG. Please make sure artwork is over 300kb in size. Photo's and uploaded artwork may take 1-5 days depending on artwork and print method.
Can you help me with designing the tshirt?
Definitely, if you need help designing your t-shirt we provide an Artwork and Design service. This service should also be used for non print ready artwork. For more information regarding this service and the process involved have a look at our Artwork and Design Process page.
What's the best way to provide the mockup or layout of my t-shirt?
We have created several mockup templates for different types of garments that you can position your artwork on to provide us with a visual display of how you'd like your garment printed. You can use Illustrator or Photoshop to create a digital mockup, otherwise you can print it out and fax it to us. The mockups can be download from out Artwork and Design Process page.
What about copyright?
Please make sure that you don't breach anyone's copyright as it really is your responsibility. We will not print anything that is in breach of a copyright where we are aware of the breach.
Is there anything you won’t print on a tshirt ?
Please don't ask us to print anything that incites violence or is deemed pornographic. We also prefer not to print profanities. If you're not sure, get in touch and we'll let you know.
Can I bring my own t-shirt?
You sure can – only catch is that you’ll need to drop it off at our showroom.
What about shirt sizes?
If you’re placing your order on-line you may view the chest measurement in cm by selecting the relevant shirt in the T-shirt Lab. You can also view our full range at our showroom.
Can I get a child t-shirt made?
Yes, the T-shirt Lab includes children's tshirts.
How do I care for my Authentic Mabuzi Custom T-shirt?
For best results we recommend that you cold wash your T-shirt and line dry it. Please DON'T tumble dry or bleach your t-shirt and always iron it inside out.
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Larger Run t-shirt printing.
Does Mabuzi print larger quantities of t-shirts for groups or businesses?
Absolutely, please contact us to discuss your needs and we’ll find the right solution for you.
We offer large run Screen Printing and bulk order Embroidery as well as large run Digital t-shirt Printing.
| Mini Run t-shirt orders | 1 - 14 |
| Small Run t-shirt orders | 15 - 250 |
| Large Run t-shirt orders | 251 - 500 |
| Bulk Run t-shirt orders | 500 + |
Proofs are included in the setup fee for orders of 15 or more quoted from the wholesale quote price lists.
Retail quotes (verbally) or orders under 15 do not include proof fee.
Proof fee of $55 for small orders when requested.
How do I get a quote?
Simply contact us and we’ll provide you with a quote or click here.
What’s the lead time?
The lead time depends on your order. You could get a small run done in a few days and a larger run in about a week and a half. We're always happy to help out where we can with short lead times so please contact us if need something in a hurry.
*Mabuzi Standard Lead Times for T-shirt Printing:
| Online / Retail Orders |
Wholesale Orders | ||
| Quantity | 1 - 3 | 4 - 14 | 15+ |
| Online | Order by 6pm Ready by 5pm Next biz day 1 Working Day |
Order by 6pm Ready by 5pm 3 biz days 3 Working Days |
Confirmed on Order 5 to 7 Working Days (subject to client payment & sign off’s within std lead times) |
| Retail - instore - phone |
Order by 1pm Ready by 1pm Next biz day 1 Working Day |
Order by 1pm Ready by 1pm 3 biz days 3 Working Days |
|
| Express Service (including gst) |
If you need your order to be completed faster than our standard leadtimes, please call us and we'll do our best to accommodate your needs with an express service. |
||
| $16.50 1st Item $5.50 each thereafter to a maximum of $55 |
10% of value of order starting at $55 incl gst to a mazimum of $220 incl gst |
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What's the process for wholesale orders?
The following chart illustrates the steps and shortest timeline need to process wholesale orders.
Note:
Small Orders:
- Must be stocked items - Non Stock handling fee of $27.50 incl GST applies
- No Proof required - proof fee of $55.00 incl GST applies if requested.
*Please note all lead times are subject to stock availability.
*Quantity ordered
*Clients sign off of art on time
*All orders need to be placed, paid for and/or confirmed by 4PM to achieve the next day deadline.
Reprints:(re-orders)
Screen Printing and Embroidery is a minimum of 15 units. Screen are held for 1 year after last order.
Digital Prints no minimum for reprints.
Can I get samples?
You may view samples of our garments and print services at our showroom. We do offer samples for your designs so please contact us if you'd like more info on this service.
Does Mabuzi do any other promotional items?
We specialize in printing on shirts and garments but we're happy to help out where we can with promotional items or other print requirements. Please contact us if you'd like to talk about your needs.
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Mabuzi.com
Shop G13a, Ground Floor, Broadway Shopping Centre, Ultimo, Sydney CBD, NSW, 2007
