FAQs

T-shirts/Other items
What types of shirts can I print on?
Are they decent quality?
Does Mabuzi customize any other items like caps or bags?

T-shirt printing
What types of print services does Mabuzi offer?
Is there a minimum order?

One-off T-shirts
How do I order an Authentic Mabuzi Custom T-shirt?
How long will it take?
How is it delivered?
How much will it cost?
How do I pay for it?
What’s the refund/exchange policy at Mabuzi?
How many colours can I print?
Can I print on dark shirts?
Can I upload files or photo’s to be printed?
Can you help me with designing the shirt?
What about copyright?
Is there anything you won’t print?
Can I bring my own t-shirt?
What about sizes?
Can I get a child or baby shirt made?
How do I care for my Authentic Mabuzi Custom T-shirt?

Larger Runs
Does Mabuzi print larger quantities for groups or businesses?
How do I get a quote?
What’s the lead time?
Can I get samples?
Does Mabuzi do any other promotional items?

T-shirts/Other items.

What types of t-shirts can I print on?
You can print on our range of quality 100% cotton t-shirts for men and ladies.  We also carry a range of children’s and babies shirts which you may view at our showroom.  If we don’t stock the item you’re looking for, contact us to see if we can get it in especially for you (minimum of 3 units may apply). 

Are they decent quality?
Absolutely – you deserve only the best so all our t-shirts are of the highest quality 100% cotton – if you have any problems with our t-shirts, we’d want to know about it.

Does Mabuzi customize any other items like business shirts, caps or bags?
Yes, we have access to a huge range of t-shirts, business shirts, team wear, uniforms, caps, bags and other items.  Just let us know what you’re after and we’ll help you find it.

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T-shirt printing

What types of print services does Mabuzi offer?
You can chose from our wide range of print services including contour cut prints, full colour direct garment and transfer prints and screen printing. 

Is there a minimum order?
It depends on the type of printing, for example, the minimum for screen printing is 12 but we can do one-offs with other types of printing.  Just let us know how many you need and we’ll work out the best type of printing for you.

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One-off T-shirts

How do I order an Authentic Mabuzi Custom T-shirt?
You can order your Authentic Mabuzi Custom T-shirt at our showroom in Broadway Shopping Centre OR you can order on-line in our T-shirt Lab.

How long will it take?
Your Authentic Mabuzi Custom T-shirt will usually be ready for collection or dispatch within 1 working day of confirming your order.

How is it delivered?
Australia-wide delivery is by Express Post.  For a limited time we’re offering FREE SHIPPING for all orders delivered within Australia.

For overseas orders, we’ll send them with Australia Post International Air services.

How much will it cost?
Prices depend on what you’re printing.  Printed T’s start at only $38.95 and that includes your first line of text. Additional lines are only $3.50 each.  Don’t forget that for a limited time you also get FREE SHIPPING on orders delivered within Australia.

How do I pay for it?
If you place your order online, we’ll call you to confirm your order on the next working day and we’ll get your credit card info at the same time.  If you don’t have a credit card, you can pay by internet transfer or direct deposit into our bank account.

What’s the refund/exchange policy at Mabuzi?
You’ll be so pleased with the quality of your shirt and printing that we’re willing to offer you a MONEY BACK GUARENTEE on the quality of both the shirt and the printing.  If you’re not absolutely delighted with your shirt when you receive it, give us a call and we’ll sort the problem out.

How many colours can I print?
You can print as many colours as you like.

Can I print on dark shirts?
Yes, absolutely.

Can I upload files or photo’s to be printed?
Our next version of the T-shirt Lab will enable this functionality.  In the meantime you may email your files or photo’s to us at info @ mabuzi.com and we’ll contact you to confirm your order.

Can you help me with designing the shirt?
Definitely – if you want help designing your shirt, just give us a call.  We can usually put something together for you quite quickly and our design rates are very competitive.

What about copyright?
Please make sure that you don’t breach anyone’s copyright as it really is your responsibility.  We will not print anything that is in breach of a copyright where we are aware of the breach.

Is there anything you won’t print?
Please don’t ask us to print anything that incites violence or is deemed pornographic.  We also prefer not to print profanities.  If you’re not sure, get in touch and we’ll let you know.

Can I bring my own t-shirt?
You sure can – only catch is that you’ll need to drop it off at our showroom.

What about shirt sizes?
If you’re placing your order on-line you may view the chest measurement in cm by selecting the relevant shirt in the T-shirt Lab.  You can also view our full range at our showroom.

Can I get a child or baby shirt made?
Our next version of the T-shirt Lab will include children’s and babies’ shirts.  In the meantime feel free to contact us and we’ll process your order off-line.

How do I care for my Authentic Mabuzi Custom T-shirt?
For best results we recommend that you cold wash your T-shirt and line dry it.  Please DON’T tumble dry or bleach it and always iron it inside out

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Larger Runs

Does Mabuzi print larger quantities for groups or businesses?
Absolutely, please contact us to discuss your needs and we’ll find the right solution for you.

How do I get a quote?
Simply contact us and we’ll provide you with a quote.

What’s the lead time?
The lead time depends on your order.  You could get a small run done in a few days and a larger run in about a week and a half.  We’re always happy to help out where we can with short lead times so please contact us if need something in a hurry.

Can I get samples?
You may view samples of our garments and print services at our showroom.  We do offer samples for your designs so please contact us if you’d like more info on this service.

Does Mabuzi do any other promotional items?
We specialize in printing on shirts and garments but we’re happy to help out where we can with promotional items or other print requirements.  Please contact us if you’d like to talk about your needs
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